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Web 2.0 Conference NYC – Social Media Protocols: What you need to know before Your Team Starts

Attending the Social Media Protocols: What you need to know before Your Team Starts session this morning.

  • “Use social media to communicate with, not market to, your customers.”
  • Document all your choices (names, content, sites, and credentials)
  • Search your company on Linkedin
  • Addict-o-matic – http://www.addictomatic.com/
  • Google Alerts – http://www.google.com/alerts
  • Samepoint – http://www.samepoint.com/
  • Does the company own content that is updated during company time?
  • Need a unified voice so that there is a consistent style of content.
  • “Social Media is not going away, it will only grow”
  • “Many people are using tools to access twitter and completely by-passing we web”

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